This policy covers the presentation website evo-agent.ai and the Evo Hub app, available on iPhone and at app.evo-agent.ai. Last updated: 23 September 2026.
This translation is provided for convenience. In case of discrepancy, the French version prevails. Read the French version
For any question about your data: [email protected].
Evo Hub is the working tool of the beauty salons and establishments supported by Evo: schedule, client records, their assistant’s WhatsApp conversations and team alerts. The app is reserved for these establishments: accounts are created by Evo for the members of their team, and there is no public sign-up. The app is free and offers no purchases.
For each member of a team, we process their name, their e-mail address and their password (stored in hashed form, never in plain text). In the iPhone app, we also store a session token specific to the device, so that you do not have to sign in again each time you open it, and, if you have allowed notifications, a notification token used to send you your establishment’s alerts. This data is used solely to sign you in, to show you your establishment’s information and to notify you.
The app displays the information that the establishment manages with Evo: the name, phone number and e-mail address of its clients and prospects, their appointments, the team’s notes and tasks, and the WhatsApp messages exchanged with the establishment. For this data, Evo acts on behalf of the establishment (as a processor within the meaning of the GDPR): the establishment remains responsible for it, and it is the establishment that its clients contact to exercise their rights.
Neither the website nor the app includes any advertising, advertising pixel or audience measurement tool. We do not track users across apps or websites, we do not sell or rent any data, and we do not use it for advertising.
To operate the service, we rely on service providers that process data only on our behalf: hosting of the app (Lamdera, servers located in Germany), network and delivery (Cloudflare), iPhone notifications (Apple Push Notification service), sending of the establishment’s WhatsApp messages (Meta, WhatsApp Business API), sending of e-mails, the artificial intelligence models that draft the assistant’s replies, and, where the establishment connects them to Evo, its calendar, its booking or client management software and its deposit payment account.
Account data is kept for as long as the establishment works with Evo. A device’s session token expires after 180 days without use and is deleted upon sign-out; a notification token is deleted as soon as Apple declares it invalid. At the end of the collaboration, the establishment’s data is deleted or returned to it at its request.
You can request access to your data, its rectification, its erasure or its portability, or object to its processing, by writing to [email protected]. You can also request the deletion of your account at this address or through your agency. If you believe that your rights are not being respected, you can lodge a complaint with the CNIL (cnil.fr), the French data protection authority. The app’s notifications can be turned off at any time in the iPhone’s Settings.
The conversations shown on evo-agent.ai are fictional examples: the demonstration runs in your browser, sends no message and books no appointment. The website does not set any advertising cookie and its fonts are hosted with it. Hosting and delivery are provided by Cloudflare, which may process technical connection data to provide and protect the service.
Read Cloudflare’s privacy policy ↗